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IMCS - Services

The Head Office Control Centre will administer and supervise centrally all vehicle inspection requirements nationwide.

IMCS provides:

Comprehensive inspection service of all vehicle types including cars, commercial vehicles, special types, motorcycles and caravans.
Physical and desktop image inspections
Standardised inspection reports
Guaranteed service level agreement
Post repair inspections
Expert witness reports
Locus reports
Mild injury soft tissue investigations (MIST)
Digital images
Accident investigation
Total loss negotiation
Salvage disposal
Continental repatriation service

Imaging Services

The services of IMCS include a complete vehicle damage Computerised Estimating and Desktop Imaging facility, controlled centrally from the IMCS Head Office. IMCS employ only fully trained and experienced Imaging engineers, with expert knowledge of all vehicle types included on the systems.

Systems currently installed at Head Office include: Audatex ( Auda Enterprise), Inter-est, Glassmatix, and ARCS.

Management Information

Management Information tailored to individual requirements can be provided. Reports can include:

Daily update regarding inspection and engineers report dates.
Weekly progress reports.
Monthly statistics in Excel format giving details such as number of inspections, repair or total losses, percentages, savings, averages, and Service Level Agreement performance.
Customer tracking facility

Engineers

IMCS employs only fully qualified and experienced engineers. The level of expertise to our clients is paramount to the provision of a quality vehicle inspection service. IMCS recognise that, as an integral part in the total accident and damage process, it is necessary to provide a service that delivers the complete Independent Engineering solution. Each Member company within IMCS has available the skills and specialist knowledge to meet every customer requirement, for guaranteed complete customer satisfaction.